Search for Learning and Development Services and Pathways

Course Type
29 courses found

Code: ESC/19/499 Sharepoint 2013


SharePoint is a half day of training for East Sussex County Council users to familiarise themselves with the SharePoint platform.
This course is for anyone joining an ESCC team that uses Sharepoint libraries to store team information and who has not used Sharepoint before. The course will also cover managing your own Onedrive site used for storing personal documentation.

Essential Information
Session Session Date Session Time Session Venue Map
1 19 March 2020 10:00 - 12:00 Room 505 St.Mary's House Map

Code: ESC/19/491 Disability Awareness Training

If you find yourself asking the following questions, then the new disability awareness training is for you…

  • What is the best way to support people with a disability?
  • Can I ask someone with a disability about their condition?
  • Might I cause offence if I offer to help a person with a disability?
  • How can we make our service or working environment better for people with a disability?
  • How do we define what a reasonable adjustment is?

 

 

Essential Information
Session Session Date Session Time Session Venue Map
1 20 March 2020 09:30 - 16:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/20/17 Communication Skills

Effective communication techniques are vital for anyone who needs to manage or influence other people to achieve desired results. During this course the participant will gain a greater understanding of communication, message management and will also learn how to enhance their natural communication skills.

 


In order to aid your learning, please complete the pre-course work and ensure you bring it with you on the day of the training session.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 23 March 2020 09:30 - 16:30 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESC/19/500 Sharepoint 2013


SharePoint is a half day of training for East Sussex County Council users to familiarise themselves with the SharePoint platform.
This course is for anyone joining an ESCC team that uses Sharepoint libraries to store team information and who has not used Sharepoint before. The course will also cover managing your own Onedrive site used for storing personal documentation.

Essential Information
Session Session Date Session Time Session Venue Map
1 31 March 2020 10:00 - 12:00 Room 505 St.Mary's House Map

Code: ESC/19/503 Sharepoint 2013


SharePoint is a half day of training for East Sussex County Council users to familiarise themselves with the SharePoint platform.
This course is for anyone joining an ESCC team that uses Sharepoint libraries to store team information and who has not used Sharepoint before. The course will also cover managing your own Onedrive site used for storing personal documentation.

Essential Information
Session Session Date Session Time Session Venue Map
1 09 April 2020 14:00 - 16:00 Room 505 St.Mary's House Map

Code: ESC/19/504 Sharepoint 2013


SharePoint is a half day of training for East Sussex County Council users to familiarise themselves with the SharePoint platform.
This course is for anyone joining an ESCC team that uses Sharepoint libraries to store team information and who has not used Sharepoint before. The course will also cover managing your own Onedrive site used for storing personal documentation.

Essential Information
Session Session Date Session Time Session Venue Map
1 23 April 2020 14:00 - 16:00 Room 505 St.Mary's House Map

Code: ESC/19/502 Sharepoint 2013


SharePoint is a half day of training for East Sussex County Council users to familiarise themselves with the SharePoint platform.
This course is for anyone joining an ESCC team that uses Sharepoint libraries to store team information and who has not used Sharepoint before. The course will also cover managing your own Onedrive site used for storing personal documentation.

Essential Information
Session Session Date Session Time Session Venue Map
1 13 May 2020 10:00 - 12:00 Room 505 St.Mary's House Map

Code: ESC/20/61 Improving Financial Management - Budget Monitoring

Sound financial management is ever more crucial as we face the growing challenge of delivering services with reduced funding.

To help meet the challenges, we are offering 2 classroom based courses that will help you to understand the financial environment we work in and equip you with the knowledge and skills to make sound financial decisions.

We all have a responsibility to make the most of every pound and the decisions we make every day impact on value for money for our residents.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 17 June 2020 13:00 - 17:00 East Sussex Training & Development Centre (St Mary's House) Map

Code: ESQ/19/51 Customer Service Practitioner Apprenticeships - Level 2

If you are currently in a customer service role looking to develop your skills and knowledge, or a newly recruited apprentice, this Level 2 Apprenticeship offers you the opportunity to grow your career.

We have designed a program that blends coaching on administration theory and professional behaviours with practical training in your workplace. Topics covered include: communication and teamwork; customers, equality and the customer experience; dealing with conflict and challenge; product and service knowledge; the organisation and regulations; systems and resources; personal organisation, personal presentation and developing self.

The programme will take 15 months to complete: 12 months learning and 3 months End Point Assessment.

At the start of this apprenticeship programme, the Customer Service Practitioner Programme Lead will meet with your manager to discuss the programme and ensure this is the right course for you. You will attend an enrolment session followed by monthly 1:1 coaching and access to a range of online training and resources. Your apprentice coach will guide and support you to understand the Apprenticeship Standards and requirements and will make ongoing assessments to support your learning and development.

It is a requirement that you spend 20% of the apprenticeship learning period in training and development activities. We will agree a training plan and support you and your manager to meet this requirement.

Essential Information
Session Session Date Session Time Session Venue Map
1 TBA 09:00 - 09:30 East Sussex Training & Development Centre (St Mary's House) Map