45 courses found

Code: ESC/20/433 Mental Health First Aid in the Workplace (EVENT FULL) (Cancelled)

Mental Health First Aid (MHFA) in the Workplace is a two day accredited training course which teaches people how to identify, understand and help their ESCC colleagues who may be experiencing a mental health issue.

You’ll learn to recognise warning signs of mental ill health, and develop the skills and confidence to approach and support someone whilst keeping yourself safe.

What managers are agreeing to when approving their staff member’s attendance on this course:

  • To releasing your staff member for the two day training course and any post support sessions (approx. 2 sessions lasting a maximum of 3 hours each).
  • To releasing your staff member for related meetings (approximately 1 or 2 per year).
  • Allowing time to support colleagues when needed (often at short notice).


What you are committing to:

  • Undertaking the accredited training and any additional training (where required) to acquire and maintain your MHFA certificate.
  • Becoming part of the pool of accredited MHFAers and providing mental health first aid within your workplace as needed, at your level of competence and training.
  • Being able to be called away from your normal duties at short notice if required.
  • Acting as a Mental Health Champion and partaking in ad-hoc wellbeing events (when required and dependent on needs of the service).
  • Partaking in post training support as required/directed.

 

Essential Information
Session Session Date Session Time Session Venue
1 01 April 2020 09:30 - 17:00 East Sussex Training & Development Centre (St Mary's House)
2 02 April 2020 09:30 - 17:00 East Sussex Training & Development Centre (St Mary's House)

Code: ESC/19/503 Sharepoint 2013


SharePoint is a half day of training for East Sussex County Council users to familiarise themselves with the SharePoint platform.
This course is for anyone joining an ESCC team that uses Sharepoint libraries to store team information and who has not used Sharepoint before. The course will also cover managing your own Onedrive site used for storing personal documentation.

Essential Information
Session Session Date Session Time Session Venue
1 09 April 2020 14:00 - 16:00 Room 505 St.Mary's House

Code: ESC/19/504 Sharepoint 2013


SharePoint is a half day of training for East Sussex County Council users to familiarise themselves with the SharePoint platform.
This course is for anyone joining an ESCC team that uses Sharepoint libraries to store team information and who has not used Sharepoint before. The course will also cover managing your own Onedrive site used for storing personal documentation.

Essential Information
Session Session Date Session Time Session Venue
1 23 April 2020 14:00 - 16:00 Room 505 St.Mary's House

Code: ESC/20/210 An Introduction to Customer Service (Cancelled)

To ensure that staff understand and apply at all times the fundamentals of customer-service excellence. The focus being on the maintaining of high quality customer service despite the changing climate.


To ensure that ESCC staff maintain and enhance the reputation of the Council by highlighting why good customer service is vital to the on going success of ESCC. To be achieved by fulfilling all obligations within the Customer Promise and the Customer Values.

 

It is essential that you complete Our Customer Promise e-learning module prior to attending this workshop.

Essential Information
Session Session Date Session Time Session Venue
1 04 May 2020 09:30 - 12:30 East Sussex Training & Development Centre (St Mary's House)

Code: ESC/20/384 Writing for the Web (Cancelled)

Writing for the Web training – standards and conventions for writing online.

 

Essential Information
Session Session Date Session Time Session Venue
1 04 May 2020 10:00 - 13:00 East Sussex Training & Development Centre (St Mary's House)

Code: ESC/19/502 Sharepoint 2013


SharePoint is a half day of training for East Sussex County Council users to familiarise themselves with the SharePoint platform.
This course is for anyone joining an ESCC team that uses Sharepoint libraries to store team information and who has not used Sharepoint before. The course will also cover managing your own Onedrive site used for storing personal documentation.

Essential Information
Session Session Date Session Time Session Venue
1 13 May 2020 10:00 - 12:00 Room 505 St.Mary's House

Code: ESC/20/459 Asbestos Awareness and Duty to Manage (Cancelled)

The aim of the training is to inform delegates of the legal requirements for the safe management of asbestos.

This course will provide information on the risks associated with asbestos, and enable delegates to implement suitable and sufficient management systems, to ensure compliance with the Control of Asbestos Regulations 2012.

There is particular reference to the duty holder and who that could be, the surveys available, what to expect in a survey and the asbestos management plan and its use and requirement.

Essential Information
Session Session Date Session Time Session Venue
1 22 May 2020 09:00 - 16:30 East Sussex Training & Development Centre (St Mary's House)

Code: ESC/20/437 Sharepoint 2013


SharePoint is a half day of training for East Sussex County Council users to familiarise themselves with the SharePoint platform.
This course is for anyone joining an ESCC team that uses Sharepoint libraries to store team information and who has not used Sharepoint before. The course will also cover managing your own Onedrive site used for storing personal documentation.

Essential Information
Session Session Date Session Time Session Venue
1 26 May 2020 14:00 - 16:00 Room 505 St.Mary's House

Code: ESC/20/293 Report and Letter Writing for Business (Cancelled)

This course covers general report writing and letter writing skills. You will learn about the structure and layout of reports and letters as well as understand the development steps you will use to write a report or letter. The course also covers how to use the correct tone in report and letter writing as well as identifying common grammar, spelling and punctuation errors and finally takes a look at how to proofread your writing effectively.

 

Essential Information
Session Session Date Session Time Session Venue
1 02 June 2020 09:30 - 16:30 East Sussex Training & Development Centre (St Mary's House)

Code: ESC/20/257 Communication Skills (Cancelled)

Effective communication techniques are vital for anyone who needs to manage or influence other people to achieve desired results. During this course the participant will gain a greater understanding of communication, message management and will also learn how to enhance their natural communication skills.

 


In order to aid your learning, please complete the pre-course work and ensure you bring it with you on the day of the training session.

 

Essential Information
Session Session Date Session Time Session Venue
1 04 June 2020 09:30 - 16:30 East Sussex Training & Development Centre (St Mary's House)